Policies & Safeguarding

At Seed & Rise Education, the safety, wellbeing, and privacy of every child and family is our highest priority.
We are committed to maintaining clear policies and procedures that ensure a safe, professional, and transparent learning environment.
Below you will find information on our key policies.
Full policy documents are available upon request.

Safeguarding Children Policy

1. Introduction

This policy outlines our commitment to safeguarding children and promoting their welfare at Seed and Rise Education.

2. Our Commitment

We are committed to ensuring that all children who attend our centre are safe and protected from harm.

3. Key Principles

Children's welfare is paramount
All children have the right to protection
Working in partnership with children and families
Staff training and awareness

4. Contact Information

For safeguarding concerns, contact our Designated Safeguarding Lead at: info@seedriseeducation.com

Data Protection Policy

1. Introduction

This policy explains how we collect, use, and protect personal information in accordance with GDPR.

2. Information We Collect

Student records and progress reports
Contact information for parents/guardians
Medical and special needs information
Attendance records

3. How We Use Information

We use personal information to provide educational services, maintain records, and ensure student safety.

4. Data Security

We implement appropriate security measures to protect personal information from unauthorized access.

Privacy Notice

1. Who We Are

Seed and Rise Education is responsible for processing your personal information.

2. Your Rights

Right to access your data
Right to rectification
Right to erasure
Right to data portability

3. Contact Us

For privacy-related inquiries: info@seedriseeducation.com

Health and Safety Policy

1. Health and Safety Commitment

We are committed to providing a safe and healthy environment for all students, staff, and visitors.

2. Risk Assessment

Regular risk assessments are conducted to identify and mitigate potential hazards.

3. Emergency Procedures

Fire evacuation procedures
First aid arrangements
Accident reporting
Emergency contacts

Cancellation Policy

1. Session Cancellations

We understand that sometimes sessions need to be cancelled. This policy outlines our cancellation procedures.

2. Notice Requirements

24 hours notice for session cancellations
Emergency cancellations handled case-by-case
Communication via phone or email

3. Rescheduling

We will work with you to reschedule cancelled sessions where possible.

Complaints Procedure

1. Our Commitment

We are committed to providing high-quality services and welcome feedback to help us improve.

2. How to Make a Complaint

Speak directly with staff
Submit in writing to info@seedriseeducation.com
Use our complaints form

3. Response Timeline

We aim to acknowledge complaints within 48 hours and provide a full response within 10 working days.

4. Escalation

If you're not satisfied with our response, you can escalate to our management team.